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Page history last edited by annedwyerbcn@... 11 years, 10 months ago

 

BAC315

Course Intercultural Communication Professor Anne Dwyer

 

Course Description

This course combines theory, case studies and exercises to provide students with a foundation for understanding, managing and interacting effectively in multicultural situations. Values, beliefs, expectations, customs and attitudes of various ethnic groups are studied and techniques and strategies are discussed to facilitate communication in the global village.

Course Objective

The student will learn to analyse issues facing multinationals and companies when involved in international operations. Students will learn how to work effectively in multicultural teams and how to approach communication in a variety of settings.

Programme

 

  1. Why study Intercultural Communication : Cultural Awareness

 

  1. Critical Analysis Exercises

 

  1. Theories of Intercultural Communication: Hofstede, Trompenaars …

 

  1. Comparing theories: The Lewis Model

 

  1. Comparing theories: Attitudes and Beliefs

 

  1. Mid-term

 

  1. Research Project Presentation: Country Analysis

 

  1. Practical Applications: Communication Styles

 

  1. Communication and use of verbal and non-verbal language

 

  1. Conflict and Co-operation

 

  1. Simulations and Case Studies

 

  1. Case Study NKK

 

Grading

 

20% Class attendance

30% Assignments (including analysis of one culture; research on theories,website visits etc)

30% Mid-term exam/quizzes

 

20% Final

 

 

Websites you must visit and report back on:

 

 

http://www.cultureactive.com/help/demo.html             The Lewis Model explained

 

 

http://www.geert-hofstede.com/      Geert Hofstede’s website

 

 

http://www.7d-culture.nl/index1.html              Alfons Trompenaars and Charles Hampden Turner’s site

 

 

www.tmcorp.com Walker, Walker and Schmitz’s site

 

 

www.ibm.com/software/globalization/topics/diversity/index.jsp              IBM’s advice site on intercultural communication

 

 

 

(The above websites will also be of considerable help when you do your culture presentations)

 

 

Articles to download

 

“Fundamentalism in Global Management and Organisational Ideologies” by Angélique du Toit

www.mngt.waikato.ac.nz/ejrot/cmsconference/2007/proceedings/criticalviewsacrosscultures/toit.pdf

 

Website to joinif you feel inspired by this field of communication and want to know more and keep up-to-date

www.dialogin.com/             The Delta Intercultural Academy: an international  forum for intercultural  communication

 

 Videos to watch

 

On who needs intercultural training

 

http://es.youtube.com/watch?v=0F5p2tr92X8

 

Collectivism v Individualism

 

http://es.youtube.com/watch?v=4uFa0hBPqOY

 

on high v low context cultures

 

http://es.youtube.com/watch?v=8tIUilYX56E

 

 

TED.TALKS: not really Intercultural Comm but interesting all the same! Barry Schwartz on how the number of choices affects us

 

http://www.ted.com/index.php/talks/view/id/93

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On individualism v collectivism

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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